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Customer Service Representative

Date Posted: 3/18/2025

Order #103718021


Job Snapshot

Employee Type:
Full-time
Location:
Bolingbrook, IL
Job Type:
Administrative & Clerical
Shift:
First Shift
Experience:
Not Specified
Date Posted:
3/18/2025

Job Description

Bolingbrook, IL Pay $19-20 Resume and interview Monday to Friday 8am to 4pm Summer hours Mid-May to September Monday to Thursday 7 am to 4 pm and Friday 7 am to 12 pm Data Entry EDI reporting Confirm orders via multiple customer portals Customer Service – including, but not limited to working with customers by fielding phone calls, scheduling loads, ensure accurate paperwork. Process orders Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time Identify opportunities for process improvement and coordinate ideas with departmental supervisor for possible implementation Research and negotiate rates with carriers/brokers Prepare documents, such as bills of lading, shipping orders, etc. Schedule inbound shipments and ensure outbound shipments depart on time Provide customer support by communicating via email and over the phone

Job Requirements

Customer service background Strong computer skills Why Work With Crown Staffing MEC Health 24-Hour Group Accident Short-Term Disability Term Life and AD&D Dental Vision Behavioral Health Competitive pay Earned Paid Leave (based on hours worked) Weekly pay Direct deposit with pay card option

Careers at Crown Staffing