Customer Service Representative
Date Posted: 3/18/2025
Order #103718021
Job Snapshot
- Employee Type:
- Full-time
- Location:
- Bolingbrook, IL
- Job Type:
- Administrative & Clerical
- Shift:
- First Shift
- Experience:
- Not Specified
- Date Posted:
- 3/18/2025
Job Description
Bolingbrook, IL
Pay $19-20
Resume and interview
Monday to Friday 8am to 4pm
Summer hours Mid-May to September Monday to Thursday 7 am to 4 pm and Friday 7 am to 12 pm
Data Entry
EDI reporting
Confirm orders via multiple customer portals
Customer Service – including, but not limited to working with customers by fielding phone calls, scheduling loads, ensure accurate paperwork.
Process orders
Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
Identify opportunities for process improvement and coordinate ideas with departmental supervisor for possible implementation
Research and negotiate rates with carriers/brokers
Prepare documents, such as bills of lading, shipping orders, etc.
Schedule inbound shipments and ensure outbound shipments depart on time
Provide customer support by communicating via email and over the phone
Job Requirements
Customer service background
Strong computer skills
Why Work With Crown Staffing
MEC Health
24-Hour Group Accident
Short-Term Disability
Term Life and AD&D
Dental
Vision
Behavioral Health
Competitive pay
Earned Paid Leave (based on hours worked)
Weekly pay
Direct deposit with pay card option
